FAQs
General Questions
Our centre is in Glyntawe, in the Swansea Valley and is in the Brecon Beacons National Park. Directions and transport information are available here. We also provide transport options for group bookings if needed.
Yes, there is ample parking available on-site for visitors, we have 9 carpark spaces. We recommend carpooling for larger groups to minimize environmental impact and space. We do have more parking available please get in touch to discuss.
Check-in is typically from 3.00 PM, and check-out is by 10:00 AM. If you need flexibility with your check-in or check-out times, please contact us in advance and we will do our best to accommodate your needs.
We welcome well-behaved dogs, but please check with us in advance regarding specific restrictions and rules if you are bringing a dog. Our dog policy can be found here.
There is no minimum number of people required but we’ve structured our pricing based on groups of 20 or fewer to ensure that small groups cover the minimum cost of running the centre. The more people you bring the lower the price per person as a group of around 20 guests typically covers our operational costs.
If your group consists of fewer than 20 people you’ll have exclusive use of the centre, which has a capacity of 35. This is reflected in our pricing structure. However, you are welcome to bring up to 20 people to reduce the per-person cost.
Yes, and it’s FREE.
We do have fibre optic WI-FI on a mesh system around the centre, this means you get speedy wi-fi free of charge while using the centre. However, please be aware that mobile phone signals may be weak in certain parts of the centre.
We offer luggage storage for guests before check-in or after check-out, allowing you to explore the area without carrying your bags. Please contact us for more details.
Absolutely! We specialize in group bookings, including team-building events, school trips, and corporate retreats. Contact us for tailored packages to suit your group’s needs
We strive to be inclusive and offer accessible facilities for individuals with disabilities. Please contact us before booking to ensure we can accommodate your specific needs.
We offer flexible cancellation policies depending on the terms of your stay. Please review our terms and conditions or contact us for specific details related to cancellations.
We do require a 20% deposit to secure a reservation and another to cover potential damages. When you confirm your booking an invoice will be sent to secure the deposit.
We offer a wide range of outdoor activities, including rock climbing, abseiling, kayaking, canoeing, hiking, bushcraft, mountain biking, and more. Activities can be tailored to suit different levels of experience. To book these please get in touch.
Facilities Questions
Our accommodation options include communal kitchens, bathroom facilities, heating, and a comfortable lounge area for guests. Specific amenities are listed in the accommodation section of our website.
To see what facilities we have in our kitchen please go to the accommodation page and click kitchen.
We do not provide condiments such as oils or salts for cross-contamination and hygiene reasons.
We offer a range of accommodation options including dorm rooms with bunkbeds to individual rooms upstairs. We also have 3x en-suite bedrooms that are perfect for families. Each option is designed to offer comfort and a unique accommodation experience.
Yes, additional bedding can be requested for a small extra charge, particularly if you want to be extra comfortable during your stay. Unfortunately, we don’t supply towels and cannot provide these for your stay.
We do provide bedding included in the prices so there are no hidden costs. You will be asked for your room allocation upon balance request this way we can make sure the number of beds made for each room is correct.
For a comfortable stay, we recommend bringing outdoor clothing, personal toiletries and any special items you may need. We do not provide:
Towels
Below is a list of amenities which we have available at the centre for all groups to use:
- Fibre optic Wifi
- 62″ TV
- Board Games
- One full-size electric piano
- DVD Player
- Freeview Box
- Children’s & Adults reading books
- 2x Hair Dryers
- Iron Board and Iron
- Hoover
We offer luggage storage for guests before check-in or after check-out, allowing you to explore the area without carrying your bags. Please contact us for more details.
You can hire our facility for a meeting or events, normally our common room gets used to utilize the large TV to enquire about availability and pricing, contact us.
Absolutely! Our accommodation is family-friendly, and we can arrange child-friendly activities during your stay. Family groups will also find the outdoor spaces are a great option for entertaining children.
Yes of course our Day rate is (use of centre without overnight stay)-£200
Access to Common room with 63” screen, Dining room and Kitchen free Wi-Fi.
Access starts between 9 am-5 pm if needed outside of these times please contact us before booking.
Catering Questions
We offer catering options for groups and events, including packed lunches and hot meals. Catering needs to be booked in advance, please head to our Catering Page for more details. Please inform us of any dietary requirements in advance.
Meals are available upon request. We offer breakfast, lunch, and dinner options for groups, and can also arrange packed lunches for you.
We do not have an on-site restaurant or bar. There are two pub in walking distance – head to our things to do page for local pubs and restaurants.
To see what facilities we have in our kitchen please go to the accommodation page and click kitchen.
We do not provide condiments such as oils or salts for cross-contamination and hygiene reasons.
All Questions
Our centre is in Glyntawe, in the Swansea Valley and is in the Brecon Beacons National Park. Directions and transport information are available here. We also provide transport options for group bookings if needed.
Yes, there is ample parking available on-site for visitors, we have 9 carpark spaces. We recommend carpooling for larger groups to minimize environmental impact and space. We do have more parking available please get in touch to discuss.
Check-in is typically from 3.00 PM, and check-out is by 10:00 AM. If you need flexibility with your check-in or check-out times, please contact us in advance and we will do our best to accommodate your needs.
We welcome well-behaved dogs, but please check with us in advance regarding specific restrictions and rules if you are bringing a dog. Our dog policy can be found here.
There is no minimum number of people required but we’ve structured our pricing based on groups of 20 or fewer to ensure that small groups cover the minimum cost of running the centre. The more people you bring the lower the price per person as a group of around 20 guests typically covers our operational costs.
If your group consists of fewer than 20 people you’ll have exclusive use of the centre, which has a capacity of 35. This is reflected in our pricing structure. However, you are welcome to bring up to 20 people to reduce the per-person cost.
Yes, and it’s FREE.
We do have fibre optic WI-FI on a mesh system around the centre, this means you get speedy wi-fi free of charge while using the centre. However, please be aware that mobile phone signals may be weak in certain parts of the centre.
We offer catering options for groups and events, including packed lunches and hot meals. Catering needs to be booked in advance, please head to our Catering Page for more details. Please inform us of any dietary requirements in advance.
Meals are available upon request. We offer breakfast, lunch, and dinner options for groups, and can also arrange packed lunches for you.
We do not have an on-site restaurant or bar. There are two pub in walking distance – head to our things to do page for local pubs and restaurants.
To see what facilities we have in our kitchen please go to the accommodation page and click kitchen.
We do not provide condiments such as oils or salts for cross-contamination and hygiene reasons.
Absolutely! We specialize in group bookings, including team-building events, school trips, and corporate retreats. Contact us for tailored packages to suit your group’s needs
We strive to be inclusive and offer accessible facilities for individuals with disabilities. Please contact us before booking to ensure we can accommodate your specific needs.
We offer a range of accommodation options including dorm rooms with bunkbeds to individual rooms upstairs. We also have 3x en-suite bedrooms that are perfect for families. Each option is designed to offer comfort and a unique accommodation experience.
Our accommodation options include communal kitchens, bathroom facilities, heating, and a comfortable lounge area for guests. Specific amenities are listed in the accommodation section of our website.
Yes, additional bedding can be requested for a small extra charge, particularly if you want to be extra comfortable during your stay. Unfortunately, we don’t supply towels and cannot provide these for your stay.
For a comfortable stay, we recommend bringing outdoor clothing, personal toiletries and any special items you may need. We do not provide:
Towels
Below is a list of amenities which we have available at the centre for all groups to use:
- Fibre optic Wifi
- 62″ TV
- Board Games
- One full-size electric piano
- DVD Player
- Freeview Box
- Children’s & Adults reading books
- 2x Hair Dryers
- Iron Board and Iron
- Hoover
We offer flexible cancellation policies depending on the terms of your stay. Please review our terms and conditions or contact us for specific details related to cancellations.
We do require a 20% deposit to secure a reservation and another to cover potential damages. When you confirm your booking an invoice will be sent to secure the deposit.
We offer luggage storage for guests before check-in or after check-out, allowing you to explore the area without carrying your bags. Please contact us for more details.
You can hire our facility for a meeting or events, normally our common room gets used to utilize the large TV to enquire about availability and pricing, contact us.
Absolutely! Our accommodation is family-friendly, and we can arrange child-friendly activities during your stay. Family groups will also find the outdoor spaces are a great option for entertaining children.
We offer a wide range of outdoor activities, including rock climbing, abseiling, kayaking, canoeing, hiking, bushcraft, mountain biking, and more. Activities can be tailored to suit different levels of experience. To book these please get in touch.
We do provide bedding included in the prices so there are no hidden costs. You will be asked for your room allocation upon balance request this way we can make sure the number of beds made for each room is correct.